Hurricane Recovery

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Important Viya Updates:

••••   IMPORTANT: Viya is still OUT OF STOCK on all Wireless Internet devices (both MiFi hotspots and Wireless Modems). We welcome you to come in to the St. Thomas Customer Experience Center to discuss alternative options such as our new 4G LTE mobile phones with built-in hotspot capability.
••••    Current Viya Locations and Hours of Operation:  St. Thomas (Tutu): 8am – 5pm, Mon – Sat  |  St. Croix (Sunny Isle): 9am – 5pm, Mon – Sat  |  St. Croix (Sunshine Mall): CLOSED  |  St. John (Marketplace): CLOSED
••••    The following Viya-Fi Hotspots are currently down:  STT – Nisky Center   |  STJ – Cruz Bay (1 of 2)  |  Canegata Ballpark, Red Cross
••••    New ViyaFi hotspots: Red Hook, East End, STT  |  Ancilmo D. Marshall Command Center in Richmond, STX .  CLICK HERE for details.
••••    Click Here to View an Important Message from Viya CEO, Alvaro Pilar.
••••    Click Here to Watch Viya CEO, Alvaro Pilar Address the Community in Spanish.
••••    Be sure to follow us on Facebook for continued updates.

This page is dedicated to updates from Viya on recovery efforts in the wake of the massive blow dealt to us by Hurricanes Irma & Maria.  Viya also invites you to share your personal storm experiences and updates from your point of view around the Territory. This information may prove useful to others as as lines of communication are limited.  Please post directly to the blog or on the Viya Facebook Page using #hurricane. Thank you!

A Message from our CEO (English)

A Message from our CEO (Spanish)

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